Frequently Asked Questions

All photos on our website are taken by professional photographers under lighting conditions that are typical in a residential home.

We endeavour to accurately show the finish color and texture as best we can. How these photos display on any individual monitor and output from any printer can vary based on the different settings.

Yes, absolutely safe. Your credit card information is transferred using the same 256 bit encryption and physical security that banks use.

Absolutely! If you would place your order over the phone you can speak with one of our friendly customer service team by calling 902-225-7711

The Basic Ground floor/front door shipping is $99 to HRM, Moncton, Fredericton, Saint John and Charlottetown.Delivery to areas outside these communities will be subject to an additional charge. You can also choose to upgrade your shipping to in-room delivery, or even assembly service for an additional fee. 

If you live in a particularly rural area there may be additional delivery fees and installation service may not be available but we will always inform you before these are charged. 

Some of our smaller items are shipped using standard courier services, in which case your shipping charged will be reduced. This charge will be reflected at checkout.

We offer a number of shipping options:

Ground floor/front door. Our friendly delivery driver will bring your items to the front door or closest possible ground floor location. They will not enter the residence or go up-stairs. 

Inside room. The delivery team will bring the items into the room of your choice and leave them for you to revel in the excitement of unboxing and setting up your new furniture. 

Inside & assembly. The delivery team will bring the items into the room of your choice, carefully unbox and assemble them for you. It is your responsibility to ask the assembly crew to leave the boxes should you want to make a return.

Our standard delivery is Ground floor/front door. Should you wish one of our additional delivery options, click the "Have someone contact me" button at the checkout. Someone from our office will then give you a call to discuss with you the various delivery options available and help you choose what is best for you.